Reporting to the Senior IT Portfolio Manager (Senior Manager), the Senior IT Portfolio Analyst (Senior Analyst) works closely with the appropriate business stakeholders to prioritize and create a portfolio roadmap for their assigned area, the Accounting applications and reporting portfolio (Partner, Tax, and Retirement Plans). The Senior Analyst maintains a set of institutional knowledge of what is working well within the portfolio, and what needs improvement. This involves gaining in-depth knowledge regarding the portfolio’s day-to-day operations and business processes, conducting market research/functional comparisons, and staying abreast of what is being done at other law firms and professional services firms.

The incumbent plays an integral part of all decision-making regarding matching technology solutions (platform/package selection, configuration, development) with business and functional needs from stakeholders. This role is a key contributor to the design, analysis, application and report development, implementation of enhancements, and maintenance of the portfolio applications and tools. Additionally, this individual will partner with the BI Team to deliver reporting solutions to meet the needs of the business units supported.

Applications supported vary depending on the needs of the business, and include both departmental and Firmwide applications which are also defined by the business.

• Partner with business stakeholders and gather business requirements to understand and prioritize their needs, define the goals and objectives, and create a roadmap of projects for their assigned area.
• Transform and analyze business user needs into the necessary documentation (requirements, use cases, traceability matrix, design documentation, test scripts, etc.).
• Seek input of user experience and document current procedures and processes to determine potential improvements to their assigned products.
• Collaborate with the BI Team to analyze business process, matching with appropriate and available technical solutions at Sidley, and support development and delivery of requested reporting output.
• Assist users with service requests, such as data uploads, simple data queries, resolve production system issues, etc.
• Answer an array of specific “How-To” questions related to applications in portfolio.
• Manage the lifecycle of their assigned products and applications, from inception to implementation, throughout production until retirement/upgrade.
• Create tickets with vendors and track the ticketing process through resolution.
• Perform new user setups, including creating user accounts and configuring appropriate security permissions and access levels; also includes modifying existing users based on role changes, user deactivation and terminations – for assigned applications.
• Perform regular reviews, reconciliations, and audits of user lists and access rights/roles to identify necessary edits are made to maintain highest level of adherence to security model governance.
• Other duties as required.

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email staffrecruiting@sidley.com (current employees should contact Human Resources). 

Education and/or Experience: 

Required:

• Bachelor’s Degree in Business, Computer Science or related field or equivalent experience
• A minimum of 5 years of experience as a Business Analyst, Portfolio Analyst, or a related role
• Experience in software evaluation, integration, and testing
• Demonstrated understanding of SaaS and web technologies
• Proficiency with MS Office products (Excel, Word, PowerPoint, etc.)
• Moderate SQL skills

Preferred:

• Experience with Accounting or Finance applications, or related business areas
• Experience with database administration or relational databases and tables
• Experience with Report development and report writing applications and tools
• Experience with Software Development Life Cycle, documenting functional & technical requirements, wireframe mockups/diagrams, test cases/plans, use cases/user stories and defect/bug fix management
• Experience with key Core IT applications, including the Office 365 suite document management systems such as NetDocuments and issue tracking products such as JIRA and ServiceNow
• Ability to work effectively within cross-functional teams including, but not limited to developers, technical architects, non-technical business units and vendors
• Law firm experience

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

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