The Electronic Billing (eBilling) Analyst will support the Electronic Billing Manager in their role in managing all processes related to the electronic exchange of billing and other information between the Firm and its clients. The eBilling Analyst will work directly with the Firm’s clients and with personnel across all of the Firm’s offices and at various levels throughout the organization. The eBilling Analyst regularly collaborates with other accounting departments, including Billing, Accounts Receivable, Client Accounting, Pricing, Client Arrangements, Accounts Payable and Revenue Management, to help minimize any financial exposure to the Firm.

• Implement clients on applicable electronic billing systems. Communicate to appropriate Firm personnel the timeline for implementation and the client specific electronic billing system requirements to which we will need to adhere.
• Provide eBillingHub (“HUB”) support to the Billing group by researching and troubleshooting various electronic billing issues pertaining to the HUB.
• Address and respond to questions from individuals across the Firm’s worldwide offices on electronic billing issues by acting as a helpdesk. Follow through with those individuals to ensure their questions are satisfactorily addressed.
• Understand and ensure compliance with the requirements of all the electronic billing systems the Firm currently uses, and effectively communicate those requirements to the appropriate Firm personnel as needed.
• Understand the various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) and work with the HUB Support team to implement and/or update formats according to client and/or vendor requirements.
• Manage the electronic invoice submission process and track the status of electronic invoices from submission to acceptance. Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients.   Interact with various groups, including the Billing group, partners and secretaries, Accounts Receivable group, and Client Arrangements, to expedite the acceptance of electronic invoices.
• Responsible for managing new and existing timekeepers for the largest electronically billed clients of the Firm. Determine the correct rates for those timekeepers and submit for approval through the electronic billing system. Ensure the new timekeepers are accepted in a timely manner and follow-up as necessary to resolve any issues.
• Review new matters for the largest electronically billed clients of the Firm to ensure that all relevant electronic billing information is properly entered into our billing system so that invoices are ready to submit electronically when approved. Follow-up with Billing group, partners and secretaries, and clients as appropriate to obtain the required information.
• Document and communicate the client rate submission process. Provide recommendations for improved efficiency through ongoing assessment.
• Determine and submit billing rates to the client’s electronic billing systems during the annual Firmwide rate implementation review. Work closely with the Client Arrangements team to ensure the communications to the Billing group on the arrangement terms capture the necessary information for accurate submission of electronic invoices.
• Provide excellent customer service to our attorneys, Billing group, clients and other Firm personnel.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email staffrecruiting@sidley.com (current employees should contact Human Resources). 

Education and/or Experience: 

Required:

• Bachelor’s degree or equivalent work experience
• Proficiency in Microsoft Office Excel and Word

Preferred:

• Experience with electronic billing systems
• Experience with eBillingHub
• Experience with 3E billing application

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Proofreads accurately
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer