The preferred shift is Monday-Thursday 12:00pm-10:30pm. The Service Desk Supervisor a working supervisor role that is responsible for all levels of operations, customer service and technical support. This role serves as the next level of escalation for Service Desk Analysts in providing high-level technical solutions to end-users. The Service Desk Supervisor will be responsible for directly supervising, coaching, mentoring and developing all levels of Service Desk Analysts.
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email email@example.com (current employees should contact Human Resources).
Education and/or Experience:
Other Skills and Abilities:
The following will also be required of the successful candidate:
Sidley Austin LLP is an Equal Opportunity/Affirmative Action Employer.