Sidley Austin LLP

  • Conference Center Receptionist 7:45 a.m. - 3:45 p.m.

    Recruiting Location US-DC-Washington
    Department
    Office & Facility Services
  • Summary

    Responsible for greeting and directing visitors to the Conference Center, in addition to providing administrative support for the Conference Center area. The hours for the role are Monday through Friday from 7:45 a.m. to 3:45 p.m.

    Duties and Responsibilities

    • Receives incoming calls, routes calls to the appropriate person, and directs calls to voicemail.
    • Greet and direct clients to appropriate conference rooms and associated facilities.
    • Confirm, process and update conference room reservations through the use of booking software application.
    • Address and respond to email requests to the Conference Center mailbox.
    • Ensure that conference rooms and workrooms are stocked, organized and ready for occupancy.
    • Update guest offices with occupant’s name plate.
    • Address any ad hoc requests presented by clients or firm personnel as needed.
    • Work with other team members to ensure that each reception desk is covered from 7:45 a.m. to 6:30 p.m. daily.
    • Performs miscellaneous duties as assigned.

    Qualifications

    To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below.  The requirements listed below are representative of the minimum knowledge, skill, and/or ability required.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.  If you need such an accommodation, please email staffrecruiting@sidley.com (current employees should contact Human Resources). 

     

    Education and/or Experience:

    Required:

    • High School Diploma or equivalent
    • One year experience in a customer service role, i.e., reception, service desk, switchboard
    • Keyboard skills
    • Excellent customer service and telephone etiquette
    • Demonstrated experience utilizing MS Office

     

    Preferred:

    • Data entry experience

     

    Other Skills and Abilities:

    In addition to the above, the following may also be required of the successful candidate:

    • Excellent organizational skills
    • Excellent attention to detail
    • The use of good judgment and good interpersonal communication skills
    • Well-developed analytical and problem solving skills
    • Works harmoniously and effectively with others as part of a team
    • A self-starter who desires to show ownership and commitment to the job
    • Exercises confidentiality and discretion
    • Proofreads accurately

     

    Sidley Austin LLP is an equal opportunity employer.

     

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