Sidley Austin LLP

  • Electronic Billing Analyst

    Recruiting Location US-IL-Chicago
  • Summary

    The Electronic Billing (E-Billing) Analyst will support the Electronic Billing Manager with managing all processes related to the electronic exchange of billing and other information between the Firm and its clients. The E-Billing Analyst will work directly with the Firm’s clients and with personnel across all of the Firm’s offices and at various levels throughout the organization.

    Duties and Responsibilities


    • Implement clients on applicable electronic billing systems. Communicate to appropriate Firm personnel the timeline for implementation and the client specific electronic billing system requirements to which we will need to adhere.
    • Provide eBILLINGHUB (“HUB”) support to the Billing group by researching and troubleshooting various electronic billing issues pertaining to the HUB.
    • Address and respond to questions from individuals across the Firm’s worldwide offices on electronic billing issues by acting as a helpdesk. Follow through with those individuals to ensure their questions are satisfactorily addressed.
    • Understand and ensure compliance with the requirements of all the electronic billing systems the Firm currently uses, and effectively communicate those requirements to the appropriate Firm personnel as needed.
    • Understand the various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) and work with the HUB Support team to implement and/or update formats according to client and/or vendor requirements.
    • Manage the electronic invoice submission process and track the status of electronic invoices from submission to acceptance. Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients.   Interact with various groups, including the Billing group, partners and secretaries, Accounts Receivable group, and Client Arrangements, to expedite the acceptance of electronic invoices.
    • Responsible for monitoring new matters for complex clients of the Firm to ensure all relevant electronic billing information is properly entered into our billing system for timely submissions. Follow up with Billing group, attorneys, secretaries and clients as necessary.
    • Responsible for monitoring new timekeepers and submitting timekeeper rates for complex clients. Determine the correct rates for new timekeepers and submit for approval through the electronic billing system. Ensure the new timekeepers are accepted in a timely manner and follow-up as necessary to resolve any issues.
    • Document and communicate the client rate submission process. Provide recommendations for improved efficiency through ongoing assessment.
    • Determine and submit billing rates to the client’s electronic billing system during with the annual Firmwide rate implementation review. Work closely with the Client Arrangements team to ensure the communications to the Billing group on the arrangement terms capture the necessary information for accurate submission of electronic invoices.
    • Work with the Client Arrangements team to ensure the client’s electronic billing requirements within their Outside Counsel Guidelines are properly communicated to the Billing Group and other parties as necessary.
    • Provide excellent customer service to our attorneys, Billing group, clients and other Firm personnel.


    Qualification Requirements: To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email (current employees should contact Human Resources).

    Education and/or Experience:


    ·         Bachelor’s degree or equivalent work experience

    ·         Strong written and verbal communication skills

    ·         Proficiency in Microsoft Office. Advanced proficiency with Excel features required.

    ·         Accepts responsibility, takes initiative, and possesses the ability to work independently or collaboratively as needed


    ·         Previous law firm or professional services experience

    ·         Experience with Elite Enterprise

    ·         Experience with electronic billing systems

    ·         Experience with eBILLING HUB


    Other Skills and Abilities:

    The following will also be required of the successful candidate:

    Strong organizational skills

    Strong attention to detail

    Good judgment

    Strong interpersonal communication skills

    Strong analytical and problem solving skills

    Able to work harmoniously and effectively with others

    Able to preserve confidentiality and exercise discretion

    Able to work under pressure

    Able to manage multiple projects with competing deadlines and priorities


    Sidley Austin LLP is an Equal Opportunity/Affirmative Action Employer.



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