This position will work Saturdays through Wednesdays, 1:00p.m. to 9:00p.m.
As a member of the Network Operations Center (NOC), the IT Operations Engineer is responsible for ensuring that IT systems are monitored and functioning appropriately. Using IT Operations monitoring and management tools, the engineer will provide technical troubleshooting, oversight, and escalation for complex network, server, and storage incidents. The NOC will also provide 24x7 incident management for major incidents that require coordination of communications, tracking of issues, and escalation to management. The IT Operations Engineer will support Enterprise Applications, Enterprise Architecture, and Infrastructure Engineering with hardware break/fix, vendor interaction, maintenance, and system/software updates.
Qualification Requirements: To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email firstname.lastname@example.org (current employees should contact Human Resources).
Education and/or Experience:
Other Skills and Abilities:
The following will also be required of the successful candidate:
Sidley Austin LLP is an equal opportunity employer.