The IT Solutions Delivery Manager leads the planning and execution of major technology initiatives that support Firm-wide transformation. This role leads the delivery of solutions across a broad range of IT areas, including Unified Communications, Microsoft platforms, mobile solutions, infrastructure, marketing, financial technologies, and other core IT areas. The focus is on delivering both foundational and cutting-edge solutions that align with the organization’s strategic goals.

In this leadership role, the manager collaborates closely with executives, architects, portfolio managers, product owners, and operations to ensure each initiative fits within the broader technology vision. They guide multiple high-impact projects, ensuring strong coordination between different teams like PMO, engineering, product management, architecture, and technical operations.

The manager also oversees a team of Solution Delivery Leads and Specialists, responsible for end to end delivery of projects. This includes risk management, quality assurance, stakeholder communication, and issue resolution. The role fosters a culture of agility, innovation, and continuous improvement while bringing deep expertise in enterprise IT and program management to drive large-scale, impactful results.

• Provide strategic leadership in analyzing complex business and technical challenges, translating them into clear, actionable initiatives aligned with firmwide priorities.
• Partner with senior stakeholders to develop and support compelling business cases, incorporating in-depth analysis, documented processes, and comprehensive action plans to ensure successful implementations.
• Oversee end-to-end solution delivery teams offering expert guidance, and leading seamless implementation strategies across cross-functional teams.
• Collaborate with firm leadership to implement technology initiatives based on business value, operational impact, and strategic alignment.
• Leverage deep knowledge of user experience—especially within professional services and legal environments—to identify, advise, and implement user-centric solutions.
• Drive alignment between IT initiatives and business objectives by working closely with technology, operational, product, and support teams to ensure value-driven outcomes.
• Manage execution work with external technology vendors and partners, facilitating product evaluations, architecture reviews, and resolution of complex product issues.
• Proactively identify implementation risks, unknowns, and gaps—ensuring mitigation strategies are embedded early in the delivery lifecycle.
• Champion solution quality and user satisfaction, ensuring delivery excellence is prioritized over speed to maintain long-term value.
• Monitor and evaluate emerging technologies, providing insights and recommendations that support the firm’s innovation and long-term IT strategy.
• Lead the planning, execution, and evaluation of pilot programs and enterprise-wide rollouts, ensuring organizational readiness and adoption.
• Serve as a trusted advisor on project governance and execution strategy, including readiness assessments, training programs, change management, and communications planning.
• Effectively communicate complex technical and business concepts to diverse audiences, including senior leadership, technical teams, and non-technical stakeholders, ensuring shared understanding and alignment.

Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.

To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email staffrecruiting@sidley.com (current employees should contact Human Resources). 

Education and/or Experience:

Required:

• Bachelor’s degree in Information Technology, Business, or a related field.
• Minimum of 10 years of experience leading complex, enterprise-scale, cross-functional technology initiatives with direct accountability for solution delivery, stakeholder engagement, and strategic execution.
• Proven leadership in program and project management, business analysis, and enterprise implementation across diverse technology domains—including software, infrastructure, and hybrid solutions.
• Demonstrated success in delivering large-scale, high-impact solutions with significant user adoption and measurable business outcomes.
• Track record of driving continuous improvement in delivery methodologies, operational frameworks, and cross-functional collaboration processes.
• Experience in project management tools and methodologies (e.g., Smartsheet, Asana, Planview, Microsoft Project), with hands-on experience aligning execution with organizational strategy.
• Recognized for strategic thinking and innovative problem-solving—designing scalable systems, decision frameworks, and performance metrics to drive informed business decisions.
• Advanced analytical capabilities, with extensive experience collecting, interpreting, and presenting complex data sets to support strategic planning and execution oversight.
• Strong interpersonal and leadership skills, with a proven ability to influence and align cross-functional stakeholders, including technical teams and executive leadership.
• Experienced in preparing and delivering high-impact presentations for senior executives, translating complex technical information into clear, actionable business insights.

Preferred:

• Master’s degree
• Consulting experience
• Legal industry experience
• Professional services experience
• Experience or exposure to Microsoft 365, unified communications, cloud services, IT security or enterprise infrastructure.
• Background in business analysis or project management.

Other Skills and Abilities:

The following will also be required of the successful candidate:

• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills
• Able to work harmoniously and effectively with others
• Able to preserve confidentiality and exercise discretion
• Able to work under pressure
• Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

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